High Hedges

Contents

Complaint procedure explained

A procedure for dealing with complaints about high hedges is in force.

It applies to evergreen hedges over two metres tall, which act as a barrier to light or access and adversely affect reasonable enjoyment of domestic property or gardens.

Complainants must be able to show that they have taken all reasonable steps to resolve the problem by negotiation before they approach the Council.

If the complaint is upheld, the council will be able to serve a notice on the owner of the hedge outlining the action to be taken and by when. This notice cannot require the reduction of the hedge to less than two metres, or its complete removal.

There is a right of appeal against a notice but if it is not complied with, there could be a fine of up to £1000 and further action may be taken to ensure the work is done and costs are recovered.

Please note any complaint forms submitted will attract a fee of £510.00.

For further information on hedge issues go to Communities and Local Government (external link).

Other Useful Websites

Guidance Booklets

Common questions on hedges

Q. Are hedges in the countryside protected

A. Some hedges within the countryside can be classed as being of historical or ecological interest and permission is required for their removal.

Q. Are hedges within urban areas protected

A. Hedges within urban areas, which includes gardens, are not protected. A Tree Preservation Order can, however, cover certain trees within hedges.

Q. How can I find out whether my hedge is an ancient hedgerow

A. Please Contact Us explaining the situation. A request for information will be submitted to the County Archaeologist on your behalf.

Q. Can the Council become involved in a neighbour dispute

A. Involving the Council should be a last resort. If the dispute is over private land then there is little the Council can do until a number of procedures have been followed. The Council will send out a booklet to both sides involved in the dispute and will request evidence that the procedures have been undertaken.

If the disputed hedge is situated on Council owned land then the concerned persons can formally complain to the Council about the problem. This will mean completing a complaint form.

Q. What should I do before I contact the Council

A. Before you contact the Council, you should have tried the following:

  • Have a quiet word with your neighbour about your concerns
  • Follow this by sitting down with them so that you can get a better understanding of each other’s concerns and to reach a satisfactory solution.
  • If this does not work, invite them to talk to independent mediators who can help you find the way forward.
  • If you and your neighbour are not talking to one another then send a polite letter. It won’t be enough to say that your neighbour is not approachable.  

Q. Do I have to pay the Council to consider my complaint? If so, how much?

A. Yes. Complaint forms submitted will be subject to a charge of £510.00. There are, however, possible reductions for people who are on low incomes and benefits.

Q. How long do I have to wait for the Council to decide my complaint?  

A. There is no set deadline for the Council to decide your complaint. Remember, it will take time for them to get a statement from your neighbour and to arrange to visit the site. The Council will make a decision on any High Hedge application within 8 weeks of the pre-arranged site visit.


Last Updated on Thursday, November 14, 2024