Job title: Housing Officer (Tenancy Management)
Key requirements:
Priority 1 – Could not do the job without this
Priority 2 – Could not do the job without this, but provided have Priority 1 criteria, this could be developed in the job over an acceptable period
Priority 3 – Would enhance performance in the job, but is not essential
Qualifications
- CIH Level 4 in Housing Studies, or equivalent training/experience – Priority One
Knowledge
- working knowledge of housing issues and law in relation to tenancy and estate management and anti-social behaviour – Priority One
Experience
- A minimum of 2 years’ experience of working within a similar or related field with significant and relevant experience – Priority One
- Experience of Housing Management and Tenancy Enforcement – Priority One
Skills
- Customer focused and committed to delivering high customer satisfaction, with excellent verbal and communication skills, including the ability to communicate clearly, sensitively and effectively with people having a broad range of motivations and capabilities – Priority One
- Ability to make recommendations to resolve issues, or take actions regarding any tenancy or estate related issues – Priority One
Last Updated on Friday, April 11, 2025