Bassetlaw District Council has partnered with the tenant engagement experts, TPAS, to ensure that its housing service standards align with the Social Housing White Paper Charter and consumer regulatory standard. The partnership allows the Council to make changes to improve how it delivers housing services to its tenants.
The partnership with TPAS also gives involved tenants access to an extensive training and knowledge resource centre, to help them review the Council's housing policy and procedures and influence service improvements. The training is delivered primarily via zoom and gives members knowledge about how social housing operates and insight into social housing policy, as well as a range of transferrable skills to help with future employment or higher education.
If you are an involved tenant and interested in any of the courses on offer with TPAS, please drop us an email or call using the details below. We are happy to support tenants of all abilities and will be on hand to help attend online courses if needed.
- Email: tenant.engagement@bassetlaw.gov.uk
- Phone: 01909 533263
Last Updated on Thursday, January 16, 2025