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Homelessness in Bassetlaw

The Government introduced new legislation in April 2018 which changed the way Councils have to deal with homeless households.  The Homeless Reduction Act amended existing homelessness law in 5 key ways:

  • Improving the advice and information available about homelessness and the prevention of homelessness
  • Extending the period ‘threatened with homelessness’ from 28 days to 56 days
  • Introducing new duties to prevent and relieve homelessness for all eligible people, regardless of priority need, intentionality and local connection
  • Introducing assessments and personalised housing plans
  • Encouraging public bodies to work together to prevent and relieve homelessness through a duty to refer

What does this mean for you?

  • Dedicated Housing Needs Team who are able to provide free, confidential advice on housing and homelessness matters for all residents of Bassetlaw regardless of whether tenant, owner, lodger or landlord
  • New triage system in operation so no need for formal homeless application at first point of contact
  • Same day appointments/out of hours service in cases of emergency
  • Designated Housing Options Officer for duration of application/s
  • Personalised Housing Plan that will clearly outline what action is to be taken by the applicant and the Council to either prevent homelessness or secure accommodation elsewhere which will be kept under constant review
  • Improved chances of preventing homelessness as the Council now has longer to work with applicants
  • Services are designed to meet the needs of the most vulnerable groups in the district, ie Offenders/ex Offenders, Care Leavers, former members of the armed forces, survivors of Domestic Abuse, those being discharged from hospital, those suffering from mental illness or impairment or any other specific group that the Council identify as being at particular risk of homelessness in the district

What information will the council provide?

The Council will provide advice and information on all matters relating to housing and homelessness that will aim to prevent or relieve homelessness including:

  • rights to benefits and how to make claims
  • rights to property
  • validity of section 21 notices/notices seeking possession
  • disrepair and landlord harassment
  • how to apply for social housing, supported housing or accommodation in the private rented sector
  • protecting and retrieving rent deposits
  • addressing rent and mortgage arrears
  • managing debt
  • rights to grants available for repairs/adaptations
  • relationship breakdown
  • domestic violence/threats/intimidation/anti-social behaviour

How will the council help?

Your current housing situation will be assessed and you will be informed of what actions are required to prevent you from becoming homeless, these will be agreed and put into your personalised housing plan.  The assessment will involve looking at the circumstances that caused you to become homeless or threatened with homelessness, whether you or anyone in the household have special needs and require support and what type of accommodation would be suitable and is available.

The Housing Needs Team can help in a number of ways which may include:

  • providing assistance to make applications for housing
  • providing assistance to make applications for benefits
  • assessing and reviewing your needs
  • exploring housing options available to you
  • providing emergency accommodation when you have nowhere else to stay
  • making one off payments to assist with Bonds/Rent in advance
  • making one off payments to reduce/clear rent or mortgage arrears to prevent you from being evicted
  • arranging for financial or budgeting advice to be provided
  • liaising with family, friends, landlords or letting agents

How does it work?

When you first contact the Housing Needs Team, an initial assessment will be undertaken to establish whether you are homeless or threatened with homelessness within 56 days. 

If the Council has reason to believe you that are either of these, it will then carry out a formal assessment to determine that this is the case.  This will involve inviting you to attend an interview so that a homeless application can be opened and carrying out inquiries to establish the facts such as contacting family members, landlords or letting agents and checking documents such as your Tenancy Agreement, Section 21 Notice, passport, bank statements etc.  On completion of this assessment, if you are accepted to be homeless or threatened with homelessness within 56 days, you will be owed what is called a “Prevention Duty”.  If you do not meet the criteria, you will be issued with a written decision, known as a “Section 184 notification” at this stage which will confirm the reasons for this decision and provide you with a right to request a review of it should you be dissatisfied.

Duty

Prevention duty

If you are owed a “Prevention Duty” the Council has to decide what action needs to be taken and by whom in order to keep you in your present home (where appropriate) or find you a new home.  These actions are called “Reasonable Steps” and will be discussed and agreed with you wherever possible, they will then be included in your personalised housing plan and kept under review.  The new Prevention Duty lasts for a maximum of 56 days and starts from the date the duty is accepted by the Council, this duty is owed to all eligible households regardless of priority need, intentionality or local connection. 

If it is not possible to prevent you from losing your home, it is considered unreasonable for you to continue occupying your present home or you have no home, you will automatically progress to the next stage of the process known as the “Relief Stage”.

Main housing duty

You will only be owed the “Main Housing Duty” if you are considered to be Eligible, in Priority Need and not Homeless Intentionally.  If you are owed this duty, the Council will ensure that suitable temporary accommodation is available for you and your household until the duty ends.  In order to ensure you are rehoused at the earliest opportunity, all properties that meet the needs of your household in all areas of Bassetlaw (unless otherwise agreed) will be considered.  You will be made one offer only of a suitable settled home (whether you accept it, or not) which will bring this duty to an end.  Offers of suitable accommodation may include the offer of a tenancy with the Council, a Housing Association or private landlord (where tenancy is for at least 12 months).

Right to request a review of homeless decision

You have a right to request the Council review their decisions on homelessness cases in some circumstances. In accordance with Section 202 of the Housing Act 1996 (as amended by the Homelessness Act 2002), you have the right to request a review of the Council’s decision relating to:

  • your eligibility for assistance
  • what duty is owed to you in relation to the duties owed to those found to be homeless or threatened with homelessness
  • the steps to be taken in your personalised housing plan at the prevention duty
  • giving notice to bring the prevention duty to an end
  • the steps to be taken in your personalised housing plan at the relief duty
  • giving notice to bring the relief duty to an end
  • giving notice in cases of deliberate and unreasonable refusal to co-operate
  • referring your case to another authority / whether the conditions are met for referral of your case
  • the suitability of accommodation offered

You can request a review verbally or in writing however you must do so within 21 days of beginning with the day on which you are notified of the Council’s decision.  You are advised to make the Reviewing Officer aware of any new or additional information you want considered, if none is provided, existing information will be re-considered.  Requesting a review of a homeless decision is no guarantee the original decision will be overturned or that you will be provided with accommodation. All reviews will be carried out by an Officer not involved in the original decision and senior in rank to the Officer who made the original decision.

Contacting the housing needs team

If you already homeless or worried about losing your present home, contact the Housing Needs Team now because the sooner you do, the sooner help can be provided.  Don’t suffer in silence or bury your head in the sand as the problem won’t go away, you can come into one of our offices, write to us, email us, give us a call, send a tweet or post on our Facebook page.  There is always a Duty Officer available Monday – Friday between 9.00am and 5.00pm.

To assist us to help you as quickly as possible, please have documentation relating to your situation such as a Tenancy Agreement, Section 21 Notice, bank statement, wage slips, proof of ownership etc available and to hand.  We also provide an out of hours homelessness service at weekends and bank holidays, 365 days per year for emergencies.  Anyone requiring the emergency service should telephone 0800 590 542.

Duty to refer

The new duty, in accordance with Section 213B of the Homeless Reduction Act 2017, requires all public authorities to notify the local housing authority (Bassetlaw District Council) of a service user if they consider that person may be homeless or become threatened with homelessness within 56 days.  However before making a referral, the public authority must:

  • Have consent to do so from the individual concerned (if consent not given, the referral cannot be made)
  • Allow the individual to choose which housing authority in England they wish to be referred to
  • Have consent from the individual to share their contact details with the housing authority in order that they can be contacted once the referral has been received  

The public authorities subject to the new duty are specified in The Homelessness (Review Procedure) Regulations 2018 and are listed below:

  • Prisons
  • Youth Offender Institutions
  • Secure Training Centres
  • Secure Colleges
  • Youth Offending Teams
  • Probation Services (including community rehabilitation companies)
  • Jobcentre Plus
  • Social Services authorities (Nottinghamshire County Council)
  • Emergency departments, urgent treatment centres and hospitals in their function of providing inpatient care
  • Secretary of State in relation to members of the regular armed forces ie Royal Navy, Royal Marines, Royal Air Force and Army

The Council’s preferred method of receiving referrals from public authorities in respect of the new Duty to Refer is via Housing Jigsaw ALERT.  This method is being used by the majority of the 7 Nottinghamshire District Councils.  In order to make a referral, you will first need to complete a simple registration process using the link provided below, once registered retain your username and password as this will be required when making referrals.  All referrals made will be sent to the Housing Options Team email address at housing.needs@bassetlaw.gov.uk which will be checked on a daily basis.

Find out more at: live.housingjigsaw.co.uk/alert/duty-to-refer.  

A referral made by a public authority is not a homeless application.  Following receipt of the referral, the housing authority will still need to make contact with the person concerned, carry out enquiries to establish the facts and satisfy itself that the person (s) is homeless or threatened with homelessness within 56 days.  If the facts give the housing authority “reason to believe” the individual might be homeless or threatened with homelessness, a homeless application will be opened at that point (providing the person wishes to receive assistance).

Whilst only public authorities are subject to this duty, this does not prevent other organisations or individuals from making representations or referrals on a person’s behalf as usual.  You can contact the Housing Needs Team in a number of ways including email: housing.needs@bassetlaw.gov.uk, telephone: 01909 533 533 or fill in our Make a Homeless Enquiry form.

Help for rough sleepers

Need A Roof This Winter? Bassetlaw Housing Needs Can Help!

Severe Weather Emergency Provision (SWEP) - Emergency Homes for Rough Sleepers

The Council want to ensure that no-one is sleeping rough on the streets during the winter months. We have a legal obligation to provide shelter for rough sleepers when the weather conditions are severe or the temperature drops below freezing, this is known as Severe Weather Emergency Provision (SWEP). In the past, emergency accommodation was only available on a drop in-basis at a local homeless hostel, fire station or community centre. However, we know that this kind of shared facility can simply be too stressful for entrenched rough sleepers and they were choosing not to use the service.

If anyone is sleeping on the streets and wants to access SWEP, they must be prepared to work with the Housing Needs Team and accept a full package of support from agencies such as the Street Outreach Team, CGL, health professionals and others as this is not a quick fix, drop-in system, it is a plan to change their lifestyle and move away from rough sleeping permanently.

We are working in partnership with HOPE Community Services who will provide our SWEP which comes into operation on Friday 1 December 2023 and will continue until 31 March 2024. HOPE will provide 5 bed spaces during this time so if anyone wants to access SWEP must contact the Council’s Housing Needs Team before 3pm Monday – Friday so that a referral can be made and an assessment of their needs and circumstances carried out.

Anyone accommodated in accordance with the SWEP agreement will remain there for a short period of time to give them time to adjust to their new way of life and receive support services. At an appropriate time in the future, they will then be moved on into more settled, permanent accommodation.

Anyone sleeping rough and requiring emergency accommodation should telephone Bassetlaw District Council in the first instance:

Bassetlaw District Council:

Housing Needs Team - 01909 533 533 (Mon – Friday 9am – 5pm)
0800 590 542 (5pm – 9am Mon – Friday, Saturday, Sunday and Bank Holidays)

Other agencies offering homelessness services

Nottinghamshire Street Outreach Team

Service delivered by Framework and offers help and support to rough sleepers across the county. They carry out regular checks of locations where rough sleepers are known to bed down so that advice and practical assistance can be provided with a view to finding accommodation and getting help with benefits, mental and physical health problems, drug and alcohol problems and accessing support.

0800 066 5356 (Freephone 24 hours)

Hope Community Services

Community based homelessness charity located in Worksop, which provides Nottinghamshire’s only 24/7 direct access emergency hostel, Hope House.  Hope House can support up to 22 homeless people in crisis and offer 1 to 1 support and move on accommodation which is designed to provide a stepping stone between homelessness and independent living.

Tel: 01909 489 990

Framework Housing Association

Housing Association offering supported accommodation at 55/57 Potter Street, Worksop, move on accommodation at other locations, and the Moving Forward service for those experiencing mental health difficulties. The Moving Forward service works in close partnership with the statutory mental health teams, other voluntary services, carers, groups and communities to provide skills and support needed for independent living.

CGL (Change, Grow, Live)

Free, confidential advice and support service for adults with drug and alcohol problems.  Based in Worksop and works in partnership with statutory and voluntary organisations to offer help and advice to safely reduce alcohol and drug intake, find accommodation, address health needs, claim benefits, get financial advice.

Tel: 0115 896 0798

DWP (Department of Works and Pensions)

Based at Queen’s Buildings, Worksop, the DWP offers advice on claiming benefits and employment between the hours of 9am – 5pm Monday, Tuesday, Thursday and Friday and 10am – 5pm Wednesday. They can also make referrals to the Housing Needs Team for emergency accommodation if a person is homeless. This is known as a Duty to Refer in accordance with the Homeless Reduction Act 2018.

Tel: 0800 169 0190

Nottinghamshire Police

Police Community Support Officers and Police Officers can help anyone sleeping rough to access support and accommodation.

Tel: 101 (non-emergency) or 999 (emergency)

Local And Community Faith Based Organisations

Street Pastors

Trained volunteers from local churches who patrol Worksop and Retford town centres on Friday and Saturday nights between 10.30pm – 3.00am to listen to, support and help those who are rough sleeping. The work in partnership with Nottinghamshire Police and other statutory and voluntary organisations.

St. John’s Church, Overend Road, Worksop

Provides Drop-In sessions on Thursdays between 4.30pm and 8pm in the Church Hall.

The Well, Baptist Church, Hospital Road, Retford

Provides daily community services such as debt advice, counselling, food bank referrals and luncheon club.

The Crossing, Newcastle Avenue, Worksop

Offers community activities on a daily basis.

Salvation Army, Newcastle Avenue, Worksop

Offer help and support with addiction problems and finding accommodation. Coffee mornings held Wednesday and Saturday 10am – 12 noon.

How to help someone who is sleeping rough

Giving food, clothes and money directly to rough sleepers is not the best way to help and can do more harm than good.  This only enables the rough sleeping cycle to continue and fails to encourage people to address problems such as committing crimes, violent and threatening behaviour, drug and alcohol addition, mental health difficulties and poor health.  

  • Telephone Bassetlaw District Council’s Housing Needs Team or Anti-Social Behaviour Team on 01909 533 533 (Mon – Friday 9am – 5pm)
  • Make an online report using the Council’s website - Make a Homeless Enquiry
  • Telephone Framework Street Outreach Team on 0800 066 5356 (free from landlines and mobiles)
  • Make a report to Streetlink using the online form
  • Donate food to the local food bank or in supermarkets
  • Donate furniture and clothes to local charities

Useful contacts

Advice for Armed Force Personnel

Help and Advice for Armed Forces Personnel

Are you a veteran? Or currently serving in HM forces? Need advice on your housing situation - now or in the future?

This information is for British Armed Forces personnel currently serving, and veterans who are seeking advice from Bassetlaw District Council about housing options.  It provides information about how to find somewhere to live, and access support that may be available to you. This can be at the point of discharge or afterwards, to help personnel have a smooth transition into civilian life.  

Bassetlaw Community Covenant

Leaving the armed forces has a huge impact on life and family as it impacts on housing, employment and education.  A wide range of services are available from Bassetlaw District Council and our partner organisations that can help with resettlement.

Bassetlaw District Council has marked its support for the local services community by adopting an Armed Forces Community Covenant.  The covenant is a voluntary statement of mutual support between a civilian community and its local armed forces representatives. It not only recognises the contribution of serving personnel, their families and veterans, but importantly it identifies practical ways the Council can help you access support to help adjust to life after leaving the services.  In turn, the armed forces promote ties with the local community and offer support wherever they can.

 Other partners and local groups have also signed up to the principles in the Community Covenant, including Nottinghamshire Police, NHS, Nottinghamshire Fire & Rescue, Job Centre Plus, and BCVS on behalf of local voluntary and community services.  You can read the Bassetlaw Community Covenant for additional information.

The Armed Forces Champion for Bassetlaw is Councillor Tony Eaton. 

Finding Accommodation

Duty to Refer

All Public Authorities have a legal duty to notify the local Housing Authority (Bassetlaw District Council) of a service user if they consider that person may be homeless or become threatened with homelessness within 56 days, this includes the Secretary of State in relation to members of the regular armed forces i.e. Royal Navy, Royal Marines, Royal Air Force and Army. This is called the “Duty to Refer”. 

However, before making a referral, the Public Authority must:

  • Have consent to do so from the individual concerned (if consent not given, the referral cannot be made)
  • Allow the individual to choose which Housing Authority in England they wish to be referred to.
  • Have consent from the individual to share their contact details with the Housing Authority in order that they can be contacted once the referral has been received. 

If a referral is made on your behalf, the Council’s Housing Needs Team will contact you on its receipt and arrange to carry out an assessment of your circumstances and need to determine whether you are homeless or threatened with homelessness within the next 56 days.

Applying for Council Accommodation

All armed forces personnel currently serving in the armed forces can apply to be registered on the Council’s waiting list for accommodation.  Applications accepted onto the waiting list will be awarded Band C status in accordance with Section C8 of the Council’s Lettings Policy if the applicant has a local connection to Bassetlaw, which states:

C8 HM Forces

The applicant is: 

  • A member of the Armed Forces or former service personnel and the application is made within 5 years of discharge; or
  • A bereaved spouse or civil partners of a member of the Armed Forces leaving Services Family Accommodation following the death of their spouse or partner; or
  • A serving or former members of the Reserve Forces who need to move because of a serious injury or medical condition or disability sustained as a result of their service 

The applicant must have a close family connection in Bassetlaw District Council area or enlisted from the Bassetlaw District Council area.  A close family connection is a spouse or partner, parent or parent in law, son, daughter, or grandparent.

If the applicant does not have a local connection with the Bassetlaw area but wishes to reside in the Bassetlaw area, their application will be awarded Band D states in accordance with Section D2 of the Council’s Lettings Policy which states:

D2 HM Forces

The applicant is:

  • A member of the Armed Forces or former service personnel and the application is made within 5 years of discharge; or
  • A bereaved spouse or civil partners of a member of the Armed Forces leaving Services Family Accommodation following the death of their spouse or partner; or
  • A serving or former members of the Reserve Forces who need to move because of a serious injury or medical condition or disability sustained as a result of their service

Homelessness

Threatened with homelessness? 

If you think you will be made homeless within the next 56 days, and you cannot find your own alternative accommodation, you can approach any Local Authority in England and ask for assistance. An assessment of your circumstances and needs will be carried out and if the Council are satisfied you are threatened with homelessness within 56 days, you will be provided with a personalised housing plan. This will set out the reasonable steps to be taken in order to prevent you from becoming homeless.  

This plan will include the steps that you and the Council will take to find a solution. This might involve, for example, negotiating with your landlord, finding private rented accommodation, securing debt advice, providing low-cost loans, maximising benefits, or getting help with training or work. 

Already homeless?

If the Council are satisfied that you are homeless and eligible, help will be provided to try and resolve your homeless situation. If you are considered to be in a priority need group, the Council may also provide you with temporary accommodation while a settled home is found.  Assessing if you are in priority need may involve considering whether you are vulnerable, in order to do this, the Council will need to take into account your experiences in the forces such as length of time served, places you have been stationed, the nature of your work and the impact of this on you.

Whether you are in priority need or not, assistance to relieve your homelessness will be provided for a period of 56 days. If a settled home cannot be found during this ‘relief period’, and you are in priority need (and have co-operated with us), we may then owe you what is known as the “main housing duty”.

Support and Advice

There are a range of national and local support services which offer advice on matters including housing, employment and education, health, support, finances and family life:

Veterans' Housing Advice

Telephone: 0808 801 0880 (8am-8pm, 7 days a week)

Help for Heroes

National organisation providing support for injured armed forces or veteran personnel.

Telephone: 01748 834148

Email: getsupport@helpforheroes.org.uk

Royal British Legion

A charity providing support and help for armed forces personnel and veterans.
Telephone: 0808 802 8080 (8am-8pm, 7 days per week)

Army Families Federation

A charity supporting army families.
Telephone: 01264 382324 (9am-1pm, Tuesday and Thursday)

Email: us@aff.org.uk

Saffa

The Nottinghamshire branch of national armed forces charity.

If you need urgent help you can contact Forceline, or Veteran's Gateway

  • Telephone: 0115 978 1623 (9am-1pm, Tuesday and Thursday).
  • Telephone: 0800 731 4880 (9am-5:30pm)
  • Telephone: 0808 802 1212

Other Useful Contacts

Advice for Domestic Abuse Survivors

Domestic abuse can happen to anyone, regardless of age, gender, or sexuality - it can NEVER be justified.

Get free, confidential advice today.

Domestic Abuse Services in Bassetlaw:

  • National Domestic Violence Helpline – telephone 0808 2000 247 (females experiencing domestic abuse)

  • Men’s Advice Line – telephone 0808 801 0327 (males experiencing domestic abuse)

  • National LGBT Domestic Violence Helpline – telephone 0800 999 5428 (same-sex relationships)

  • Nottinghamshire Women’s Aid – telephone 01909 533610 or visit website

  • Nottinghamshire Women’s Aid – telephone 01909 533610 or visit website

Domestic Abuse - It's NEVER OK...

This information is for anyone suffering from domestic abuse and seeking advice from Bassetlaw District Council.  Domestic abuse is not just about violence, it is about someone you know trying to control your life.  This is often a partner, ex-partner, or family member and the abuse can be financial, psychological, emotional or sexual.  Living with domestic abuse can have long lasting impacts on physical and mental wellbeing for you and those who live with you.

Anyone can be subjected to abuse, regardless of their social background, age, gender, religion, sexuality or ethnicity.  In certain situations related to Honour Based Violence and Female Genital Mutilation for example, the abuser(s) seek to justify what they are doing for reasons of family honour, culture or tradition.

If you are in fear of a partner, ex-partner or member of your family, you might be experiencing domestic abuse. This can include:

  • Calling you names or putting you down in front of others
  • Making you feel bad about yourself
  • Threats to kill or harm you, your family or pets
  • Physical or sexual assaults
  • Preventing you from seeing friends or family 
  • Withholding or restriction access to money 
  • Withholding your phone 

Housing

Seeking help for domestic abuse does NOT automatically mean you will have to leave your home, all situations are different, we can help & advise:

Staying in your home:

If you are subjected to domestic abuse but want to stay in your home, there are a number of options that may be available to you:

  • Apply for a court order (known as an injunction) against the person who is abusing you. The injunction can protect you or your child from being harmed or threatened by the person who has abused you (a ‘non-molestation order’) or decide who can live in the family home or enter the surrounding area (an ‘occupation order’).  Even if you do not own or rent the property you are living in, you can still apply for an injunction. (see website gov.uk for more details).  If your income is low, you may be entitled to ‘legal aid’ to help with the costs of this.
  • Apply for a Domestic Violence Protection Notice/Order against the person who is abusing you; this can prevent them from returning to the home and grants the police and magistrates’ courts time to put protective measures in place. This can be done in the immediate aftermath of a domestic violence incident, where there is insufficient evidence to charge a perpetrator and provide protection to a victim via bail conditions.
  • Request a referral to the Council’s Sanctuary Scheme. If your referral is accepted, you could get measures installed at your address such as additional lighting and locks, fireproof letterbox or external door, secure gates/fencing etc. to make your home safer internally and externally.
  • Contact domestic abuse charities who can provide someone to talk to, support and access to legal advice such as Nottinghamshire Women’s Aid (nottswa.org) National Domestic Violence Helpline or Men’s Advice Line
  • Visit the Council’s website

Moving Out Of Your Home - Staying Safe

If you are subjected to domestic abuse and need to move out of your home to a safer place, there are a number of options that may be available to you:

  • Contact local support organisations such as Nottinghamshire Women’s Aid or the National Domestic Violence Helpline who can help you plan your move safely. They can advise of your rights and options and find a space in a specialist refuge in another part of the country where you can live safely and be supported to settle.
  • Contact your landlord to see if they can offer a move to an alternative property (Council’s and Registered Providers will have a policy in place to deal with this type of situation).
  • Apply as a homeless person to any Council in England. If it is not reasonable for you to remain in your present home and you have nowhere else to go, if you are in priority need, the Council can provide you with emergency accommodation in a safe area whilst they try to work with you to find more settled accommodation elsewhere.  You will be in priority need if you have children or are pregnant, the Council may also consider you to be in priority need if you are vulnerable because of your circumstances and needs.
  • If the Council accepts you are homeless, you will be owed what is called “a relief duty” and you will be given a ‘Personalised Housing Plan’ which will outline the steps that both you and the Council are required to take to relieve your homeless situation.  The Council will work with you for a period of 56 days, or until you secure a new home.  If it is not possible to find a new home during this ‘relief period’, you may be accepted as homeless and owed a full housing duty.
  • If you need to leave your home quickly, try to make sure you have essentials with you such as a change of clothes, toiletries, medication and important items such as your passport, bank and credit cards and mobile phone. You do not have to make any decisions about giving up your home permanently until you have obtained advice about your rights from a Solicitor, the Council or specialist advice agency such as Nottinghamshire Women’s Aid.

Domestic Abuse services in Bassetlaw

Name Contact Details
National Domestic Violence Helpline (Females experiencing domestic violence) Telephone: 0808 2000 247 
Men's Advice Line (Males experiencing domestic violence) Telephone: 0808 801 0325
National LGBT Domestic Violence Helpline (Same-sex relationships) Telephone: 0800 999 5428
Nottinghamshire Women's Aid

Telephone: 01909 533 610
Website: www.nottswa.org
Nottinghamshire Police

Telephone: 999 (Emergencies)
101 (Non-emergency)
Nottinghamshire County Council www.nottinghamshire.gov.uk
Citizens Advice Bureau Website
Bassetlaw District Council  www.bassetlaw.gov.uk
Universal Credit Helpline Telephone: 0800 328 5644
Turn2Us www.turn2us.org.uk
Centreplace www.centreplace.org.uk
Notts Help Yourself www.nottshelpyourself.org.uk
HOPE www.hopeservices.org.uk
North Notts Support Partnership

www.bassetlawactioncentre.org.uk

Last Updated on Wednesday, January 8, 2025

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