Make a general enquiry
If you have a general enquiry, please use this form to ask us about it.
Request a Service
Ask us to do something or tell us something.
Council Housing Services Online
Report housing repairs, damp, condensation, pay your rent and much more.
Make a Complaint
If you are unhappy with the service you have received or how you have been treated, you can make a formal complaint.
Make a comment, suggestion or compliment
We want to hear from you if you have a comment, suggestion to improve our services, or a compliment for work well done.
Find a home
Made up of bustling towns and quiet villages, Bassetlaw is a great place to live.
Repairs & Home Improvements
Council house tenants can pay rent, report repairs and find information about their tenancy.
Tenant Support & Wellbeing Service
Bassetlaw District Council has partnered with Life and Progress to bring tenants of our District the Tenant Support & Wellbeing Service (TSWS).
Tenant and Resident Engagement
Tenant and Resident Engagement
Supported housing
Bassetlaw District Council's supported housing team provide support and reassurance to tenants who wish to live independently in their own homes for longer.
Choice based lettings policy
The Council's choice based lettings policy
Housing Management Structure
Meet the Council's Housing Management Team
Rent
Your rent pays for the services we provide for example; repairs to your home.
Your Tenancy
Bassetlaw District Council is dedicated to provide quality homes and neighbourhoods.
Caretaking Service
Come rain or shine our caretakers are out and about helping to keep your estates clean and tidy.
Self Assessment and Annual Complaints
The Council's Self Assessment Forms and Annual Complaints Reports
Tenant Satisfaction Measures
Measuring the satisfaction of Bassetlaw District Council tenants.
Housing Strategy and Delivery Plan
What we are doing over the next five years to provide housing to local people.
Leaseholder Information
Leasehold ownership is basically a long tenancy that is the right to occupy your flat or maisonette for a set period of time.
Tenancy Strategy
Information about Bassetlaw District Council's tenancy strategy.
Adaptations service
If you find doing everyday tasks difficult, adaptations to your home may make life easier.
Housing Services Policies & Procedures
Policies and Procedures relating to safety.
How we perform
Housing Services' performance information and data.