Important changes to housing benefit

The Government has made changes to the benefits system that will affect your entitlement to Housing Benefit, unless you are of pension age or of working age and living in supported accommodation/

Universal credit  was introduced in the Bassetlaw area from December 2017 for certain types of working age households. At some point between the end of 2020 and 2023  working age households will no longer be able to claim Housing Benefit, Jobseekers Allowance, Income Support, Tax Credits or Employments Support Allowance. These have all been replaced by one Universal Credit, monthly payment and the Council will no longer be able to accept a claim for help with rent, but you can still claim Council Tax Reduction from the Council. 

Find out if you are eligible to claim Universal Credit.

When will this affect me?

If you are making a new claim to Housing Benefit or have a relevant change of circumstances, the changes will affect you from the date of your new or revised entitlement. Universal Credit is claimed online.

What do I need to make a claim?

  • Email address
  • Mobile Phone
  • Identity Check – through Gov.uk Verify
  • Tenancy agreement – Do you have an up to date one?
  • A Bank Account in your name

Where to go for more information

If you need help with making an online claim for either Housing Benefit or Universal Credit, or do not have access to the internet, you can get assistance from the Citizens Advice or the council’s Money Advice Team if you have arrears or other debt worries and need further advice.

You can also claim Universal Credit or get advice about it by phoning the DWP Universal Credit helpline  0800 328 5644.

You can use an independent, free and anonymous benefits calculator to check what you could be entitled to.


Last Updated on Tuesday, March 18, 2025